SHIPPING POLICY

The Basics

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped, along with tracking information.

Domestic Shipping (U.S.)

We ship using USPS and UPS.
Standard Shipping: 3–5 business days
Priority Shipping: 1–3 business days
Shipping rates are calculated at checkout based on weight and destination.

International Shipping: We ship worldwide!

Standard International: 7–21 business days
Express International: 3–7 business days
Delivery times vary by destination and may be affected by customs. Please note that international customers are responsible for any customs duties or import taxes charged by their country.

Shipping Rates
Shipping costs are calculated at checkout. Rates depend on weight, destination, and service selected.

Lost or Damaged Packages
Once your order leaves our hands, it’s in the care of the carrier. If your package is lost or damaged, please reach out to us at support@penandpapel.com and we’ll do our best to help resolve it.

Questions?
We’re here to help! Reach out anytime at support@penandpapel.com.

Stay Golden,
The Pen & Papel Team